1. Massage with a warm moist towel.
2. You may not recover her rump completely. Moving her around frequently will prevent further damage to her rump.
3. Keep the massaging with a little baby oil.
4. I had a doll with that problem before, if you hang her up in the closet with the hanging hook for a while, it should mold out back in shape. Just need time. Leave her naked.

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